Master the Art of Working With -- Or Around -- Problem Payers
Published on Fri Jul 24, 2009
Follow this 3-step path and get results from every payer. At some point in her career, every biller deals with them. They are problem payers -- and they can wreak havoc on your billing and on your practice's income. Payment delays, improper denials, and claim rejection errors cause more work for you and can be a serious hurdle in getting the timely payment your physicians deserve. Take a look at the three steps the experts recommend you take to work with problem payers to successfully -- and hopefully painlessly -- bring in the money for your physicians' services. Step 1: Research the Original Claim Your first step when you discover that you have a problem with a payer is to do research. If you're facing payment delays, find out why. If you're receiving improper denials, look at the denial reasons the payer is giving you on your explanations of benefits (EOBs). "My first [...]