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Practice Management Alert

Practice Management:

Consider A Business Case for Patient Navigator Program

Published on Mon Jun 01, 2026

Question: I would like to implement a patient navigation program, but leadership is worried about cost and efficacy. What can I do to build a business case for this work? New York Subscriber Answer: Keisha Wilson, CPC, CPCO, CPB, CPMA, CRC, addressed this in her AAPC HEALTHCON 2026 presentation “From Barriers to Breakthroughs: Building Effective Patient Care Navigation Programs.” You can [...]
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