Reader Questions:
Templates Are Your Friend
Published on Tue Dec 14, 2021
Question: How do I make sure my front desk staff accurately record a referring physician, versus self-referral or any other situation? Texas Subscriber Answer: Formulate a template or checklist that front desk staff use when scheduling appointments, checking in patients, or any other task that involves eliciting patient information. Having a template or checklist ensures that staff cover all the necessary bases, [...]