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Practice Management Alert

What Would You Do? Stop Gossip About Patients Immediately

Published on Wed Nov 27, 2013

Question: The receptionist who works with me is always commenting on the patients and their problems in the reception area. She’ll go outside for a smoke and then gossip about patients on the sidewalk. I don’t want to get her into trouble, but I’m afraid she may be violating HIPAA and other laws with her careless chatter. Should I confront [...]
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