Patient Relations:
Your Patients Have EOB Questions – Do You Have Answers?
Published on Tue Sep 11, 2018
Know how you can help lead patients through the intricacies of EOBs. Your office staff members are accustomed to answering questions about appointment times and copays, but helping patients figure out what their explanations of benefits contain can be tougher -- and when you throw another acronym into the mix, remittance advice (RA), this can heighten that confusion even more. [...]