Urology Coding Alert

3 Years Is Key to Deciphering New and Established

Count the years since the patient's last visit to determine E/M coding

When your urologist provides an office or outpatient E/M service, your first challenge is determining whether the patient is new or established. By understanding CPT's three-year guideline, you'll be able to quickly make a determination and properly code for your physician's services. CPT Provides Clear Definitions The chief factor in determining whether a patient is new or established is time. You must decide whether your urologist has seen the patient in the past, and if he has, how long ago.

Rule: To determine a patient's status, use CPT's established patient definition: "An established patient is one who received any professional services from the physician or another physician of the same specialty who belongs to the same group practice, within the past three years."

If the urologist has not provided professional services to the patient within the past three years, you should use new patient E/M codes (such as 99201-99205).

If your physician has billed the patient for a professional service in the past three years, you'll report any subsequent visits as established patient E/M codes (such as 99211-99215), says Beth Janeway, CPC, CCS-P, CCP, president of Carolina Healthcare Consultants in Winston-Salem, N.C. Professional services that do not involve a face-to-face encounter, such as an x-ray or laboratory tests, do not count toward this rule. The services involved must include a face-to-face service and encounter.

Tip: These guidelines also apply to a new physician in your practice. If the new urologist has provided professional services to a patient elsewhere, such as in a hospital or other practice, within the last 36 months, the patient is an established patient even if this is his first visit to your practice. Don't Focus on Location Look at your physician's specialty, time, and tax ID number, not location or insurer, when deciding a patient's status. CPT Codes and CMS guidelines do not vary on the definition of a new or established patient.

Therefore, if a urologist provides professional services to a patient in the hospital, all of his partners (physicians), with or without the same tax identification number, who provide subsequent office or outpatient care must consider the patient an established patient and bill the appropriate established patient office visit code (99211-99215).

The place of service is irrelevant to the new/established patient definition: new or established refers to the patient's relation to the physician(s), not the patient's relation to the office, Janeway says.

Example: A urologist in your group provides an initial inpatient consultation to a 1-year-old child he's never seen before. The patient then comes to your office for follow-up care one week later. You should report an established patient office visit for the physician's in-office follow-up [...]
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