eharloff
Networker
I am so confused on what this ARC means. This was sent back to me by Blue Care Network (part of BCBS of MI)...
I billed a TCM (99496) and Medication Reconciliation (1111F). The claim was processed without payment due the following:
CO-107: The related or qualifying claim/service was not identified on this claim. Usage: Refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF), if present.
1. Where do I find this Policy?
2. What exactly does this mean - do I need to send medical records of the patient's visit?
I've tried researching on my own via Google, Medicare, BCBS, etc., but really cannot get a straight answer on what I'm supposed to do. I did read something about an add-on code, but there is not an add-on code that's warranted for any codes used. Primary code is Z09.
I would appreciate some insight on this and what you've done in the past! Thank you! )
I billed a TCM (99496) and Medication Reconciliation (1111F). The claim was processed without payment due the following:
CO-107: The related or qualifying claim/service was not identified on this claim. Usage: Refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF), if present.
1. Where do I find this Policy?
2. What exactly does this mean - do I need to send medical records of the patient's visit?
I've tried researching on my own via Google, Medicare, BCBS, etc., but really cannot get a straight answer on what I'm supposed to do. I did read something about an add-on code, but there is not an add-on code that's warranted for any codes used. Primary code is Z09.
I would appreciate some insight on this and what you've done in the past! Thank you! )