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Orthopedic Coding Alert

#3:

Let 2 Questions Guide You on Deductible Collection

Published on Tue Mar 03, 2009

Save time, effort by learning the downsides of up-front collection. Collecting deductibles from patients has never been more difficult -- between determining whether the patient has secondary coverage and seeking answers on whether she's already met her deductible, you could lose an hour of your time. Payer confusion and differing rules only add more difficulty to the process -- and more headaches to your day. But if you follow these expert answers to two of the top questions about collecting deductibles, you can determine if up-front collections are right for your office. Here's how. Question 1: When Can I Collect the Deductible? One of your payers tells you that you are performing an illegal act by collecting a deductible from a patient before you receive an EOB from the insurer. Is the payer correct in this statement? "No," says Joan Gilhooly, CPC, CHCC, president of Medical Business Resources, LLC. Compliance [...]
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