Technology & Innovation in Healthcare:
Find out When Audio-Only Visits Still Qualify for E/M Payment
Published on Mon Aug 03, 2026
Question: I’m reviewing a telehealth encounter where the provider documented a 15-minute audio-only visit with an established patient for follow-up of hypertension and medication management. The documentation supports medical decision making (MDM), and the provider notes that the patient does not have access to video technology. I know telehealth rules have changed since the end of the public health emergency [...]