Human Resources:
Run A Successful Suggestion Program
Published on Wed Sep 21, 2011
You know your workers have good ideas, but the suggestion box is always empty. Get them to contribute with these tips. Employees' suggestions have saved companies tens of thousands of dollars. The Heartland Foods turkey processing plant in Minnesota, for example, saved $40,000 in one year by implementing 20 ideas that employees generated. And the W. R. Grace chemical facility in Atlanta put dozens of employee suggestions into practice for a total savings of $125,000. But many managers think of the suggestion box gathering dust in the corner and wonder how they can get their workers to contribute. Consultant Vic Anapolle, former company manager for W. R. Grace, offers the following advice: Offer recognition rather than cash rewards. Cash is always appreciated, but it lacks "trophy value," says Anapolle. He suggests giving workers points they can cash in towards merchandise instead, using a system like the Bill Sims Company's Star [...]