Home Health & Hospice Week

Reader Question:

Use This Method To Document Your Patient Transfer Checks

You may want to take a page from this home health agency's playbook. Question: We admitted a patient who had no record of an episode in HIQH. Now another agency has filed a claim before us for the same period of time and we can't bill. What can we do? Answer: You'll need to bring the dispute to your regional home health intermediary. And the intermediary will require proof that you looked up the patient in HIQH when you admitted her, RHHI Palmetto GBA says in a recent job aid about patient transfers. "Be sure to print out page 3 (of the Health Insurance Query for Home Health Agencies) and date stamp it for the beneficiary's records," Palmetto says in the aid. "Should a situation arise regarding a billing conflict, this information will be requested by Palmetto GBA." Or Try This Hometown Home Health in Oklahoma City, Okla. uses a [...]
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