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Wiki billing/compliance issue

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joann709

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My office is working with a new EHR. The company that built it does not understand billing or coding. They have a switch "multiple services per claim". nice but it takes Dr. A's charges from monday and combines it with Dr. B's charges from tuesday and makes it look like Dr. A did all of it. Im trying to explain that this is not kosher. They insist that i cite the regulation that says you cant combine more than 1 doc on a claim. Can i please get some feedback on this to show that although it may not be a formal regulation but it is also not acceptable. thanks.
 
joann709 said:
My office is working with a new EHR. The company that built it does not understand billing or coding. They have a switch "multiple services per claim". nice but it takes Dr. A's charges from monday and combines it with Dr. B's charges from tuesday and makes it look like Dr. A did all of it. Im trying to explain that this is not kosher. They insist that i cite the regulation that says you cant combine more than 1 doc on a claim. Can i please get some feedback on this to show that although it may not be a formal regulation but it is also not acceptable. thanks.
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You can put multiple providers on the same claim as long as the individual correct NPI is on the correct line item for each provider.
 
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