Rpollock623
Contributor
I am new to behavioral health, and I have a question in-regards to insurance requesting medical records. Our office submitted a corrected claim and per the third party payer; the claim can not be adjusted until medical records are obtained. I was advised today by one of my staff that per federal law our office can not submit medical records. After some research I have found that medical records can be submitted, but the psychotherapy note can not be submitted. Are my findings correct? if not where can I find the legal language proving that medical records can not be submitted?
Thank you in advance,
Rebecca
Thank you in advance,
Rebecca