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Wiki Billing when you have a provider with Type 2 NPI

lisaray

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Chattanooga, TN
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So I have two providers One has a PLLC and they are the only provider for that group. Other one has PC and they are only provider for that group.
Blue Cross who we have been billing for years ( commercial claims) for the PC we have never billed with his type 2 NPI only the type 1. We use the Type 2 when we bill Medicare in box 32 and 33 and rendering type 1 NPI in box 24 j.
Now after having to enroll due to change in clearinghouse the claims are rejecting to Blue Cross our biggest payer for NPI mismatch crosswalk etc. Do I need to have GROUP NPI TYPE 2 in boxes 32 and and 33 like I do when I bill Medicare.? Blue Cross EDI support stated the Group NPI has to go in the billing box.
Cigna and UHC want us to only use type 1 in all boxes
I am so confused and frustrated because having to move to this new clearinghouse and enroll was something I have never had to do before. Nextgen our practice management software handled all that.
 
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