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Amy Hendon, LMT, CPC, CPC-P
Cell phone - 813-410-4201
Email: hendona@tampabay.rr.com
I am searching for a full-time remote coding position. My resume' is as follows:
OBJECTIVE:
Obtain a certified coding position that will increase my skills and knowledge.
WORK HISTORY:
WellCare - July 2013 to present
Certified Coding Specialist - job duties are abstracting codes from both inpatient and outpatient records while maintaining a production standard of 5.0 charts per hour and an accuracy standard of 95% or better.
Crespo & Associates, P.A. - August 2002 to July 2013
Licensed Massage Therapist (LMT) - primary duty 2002 to May 2007
Billing/Collections - primary duty June 2007 to August 2009
Handled computer processing such as: running EOD/EOM, entering charges, downloading batches, and posting payments
Worked denials and patient collections
Executed legal demands for payment upon automobile insurers and when necessary represented company in depositions
Proficient in CPT and ICD9
Coordinator of Manipulation Under Anesthesia (MUA) Services - primary duty August 2009
Utilized excellent interpersonal skills and problem solving to coordinate the surgery schedule (up to 8 doctor?€™s schedules) and coordinate patient?€™s scheduling
Efficient and accurate coding, billing, and collections for MUA patient database by required deadlines
Create and maintain MUA reimbursement Excel spreadsheets for the doctors?€™ reimbursement
Customer service to the patients
EOY monetary reconciliations created and maintained through Excel spreadsheets
Create Excel and Powerpoint EOY analysis and projections for the MUA program and present to doctors
Obtained my CPC coding credentials September 2010
Create and implement multiple procedures and/or programs to improve efficiency of office procedures.
Troubleshoot IT database and terminal server issues, update server database for Allscripts Tiger, EMR, and Query
The Salon & Spa at Mystic Hair - 1999 to 2001
Licensed Massage Therapist - Full time position
USAA Insurance Company - 1993 to 2000
Accounting Representative from 1998 to 2000
Billed insureds and mortgage companies
Troubleshooting of billing account problems
Supported in-house staff questions regarding insured?€™s accounts
Answered customer inquiries and/or complaints
Insurance Representative from 1993 to 1998
Phone intense environment
Answered policyholder questions
Wrote policies
Fielded basic accounting questions
*Additional employment information is available upon request.
Education:
Graduated American High School - 1992
Graduated Suncoast Center for Natural Health - May 1996
Passed Florida state board for Licensed Massage Therapists (LMT) October 1996, license #MA-22812
CPC certification obtained September 2010
Professional Memberships:
Current member of the A.A.P.C. since 2010
Personal Responsibilities:
Maintained all certifications by attending meetings and seminars
Accepts additional work assignments and education to do my assigned jobs efficiently
Helps balance workload during billing/therapists absences
Creates and maintains billing excel spreadsheets, records department purge lists, excel templates for new patient lists and chart flow, all M.U.A tracking spreadsheets
Audited current documentation for E/M
Created new E/M physician exam sheets that implement the new documentation guidelines
Audited and modified existing patient intakes to comply with 1997 documentation guidelines.
Creates new E/M EMR templates to reflect accurate documentation according to 1997 E/M guidelines
Answer IT questions, update computer systems, troubleshoot IT problems
Creates Query reports, Tiger financial reports, occasionally EOM closing
Auditing of MUA payment posting for accuracy to the line item
Creating and maintaining accurate spreadsheet data for reimbursements to physicians involved in the MUA program
Financial EOY reconciliations and projections for the MUA program
Sole responsibility for making the MUA surgery program a successful endeavor for patient and physician
Physical medicine and rehabilitation, P.T., L.M.T., and surgery coding
Resource for the current billing department to use for complex coding issues/questions/computer implementations
Personal Qualifications:
CPC certification
5+ years of billing and coding experience
Advanced skills in Allscripts Tiger, EMR, EMR Template, and medical transcription
Skilled in Mysis Query Database report writing and Tiger financial analysis reporting
Highly proficient in Microsoft Excel and Word office products
L.M.T. since 1996 - familiar with anatomy and physiology
Physical medicine and rehabilitation, P.T., L.M.T., and surgery coding
Skilled in automobile PIP billing
*References available upon request.[/size]
Cell phone - 813-410-4201
Email: hendona@tampabay.rr.com
I am searching for a full-time remote coding position. My resume' is as follows:
OBJECTIVE:
Obtain a certified coding position that will increase my skills and knowledge.
WORK HISTORY:
WellCare - July 2013 to present
Certified Coding Specialist - job duties are abstracting codes from both inpatient and outpatient records while maintaining a production standard of 5.0 charts per hour and an accuracy standard of 95% or better.
Crespo & Associates, P.A. - August 2002 to July 2013
Licensed Massage Therapist (LMT) - primary duty 2002 to May 2007
Billing/Collections - primary duty June 2007 to August 2009
Handled computer processing such as: running EOD/EOM, entering charges, downloading batches, and posting payments
Worked denials and patient collections
Executed legal demands for payment upon automobile insurers and when necessary represented company in depositions
Proficient in CPT and ICD9
Coordinator of Manipulation Under Anesthesia (MUA) Services - primary duty August 2009
Utilized excellent interpersonal skills and problem solving to coordinate the surgery schedule (up to 8 doctor?€™s schedules) and coordinate patient?€™s scheduling
Efficient and accurate coding, billing, and collections for MUA patient database by required deadlines
Create and maintain MUA reimbursement Excel spreadsheets for the doctors?€™ reimbursement
Customer service to the patients
EOY monetary reconciliations created and maintained through Excel spreadsheets
Create Excel and Powerpoint EOY analysis and projections for the MUA program and present to doctors
Obtained my CPC coding credentials September 2010
Create and implement multiple procedures and/or programs to improve efficiency of office procedures.
Troubleshoot IT database and terminal server issues, update server database for Allscripts Tiger, EMR, and Query
The Salon & Spa at Mystic Hair - 1999 to 2001
Licensed Massage Therapist - Full time position
USAA Insurance Company - 1993 to 2000
Accounting Representative from 1998 to 2000
Billed insureds and mortgage companies
Troubleshooting of billing account problems
Supported in-house staff questions regarding insured?€™s accounts
Answered customer inquiries and/or complaints
Insurance Representative from 1993 to 1998
Phone intense environment
Answered policyholder questions
Wrote policies
Fielded basic accounting questions
*Additional employment information is available upon request.
Education:
Graduated American High School - 1992
Graduated Suncoast Center for Natural Health - May 1996
Passed Florida state board for Licensed Massage Therapists (LMT) October 1996, license #MA-22812
CPC certification obtained September 2010
Professional Memberships:
Current member of the A.A.P.C. since 2010
Personal Responsibilities:
Maintained all certifications by attending meetings and seminars
Accepts additional work assignments and education to do my assigned jobs efficiently
Helps balance workload during billing/therapists absences
Creates and maintains billing excel spreadsheets, records department purge lists, excel templates for new patient lists and chart flow, all M.U.A tracking spreadsheets
Audited current documentation for E/M
Created new E/M physician exam sheets that implement the new documentation guidelines
Audited and modified existing patient intakes to comply with 1997 documentation guidelines.
Creates new E/M EMR templates to reflect accurate documentation according to 1997 E/M guidelines
Answer IT questions, update computer systems, troubleshoot IT problems
Creates Query reports, Tiger financial reports, occasionally EOM closing
Auditing of MUA payment posting for accuracy to the line item
Creating and maintaining accurate spreadsheet data for reimbursements to physicians involved in the MUA program
Financial EOY reconciliations and projections for the MUA program
Sole responsibility for making the MUA surgery program a successful endeavor for patient and physician
Physical medicine and rehabilitation, P.T., L.M.T., and surgery coding
Resource for the current billing department to use for complex coding issues/questions/computer implementations
Personal Qualifications:
CPC certification
5+ years of billing and coding experience
Advanced skills in Allscripts Tiger, EMR, EMR Template, and medical transcription
Skilled in Mysis Query Database report writing and Tiger financial analysis reporting
Highly proficient in Microsoft Excel and Word office products
L.M.T. since 1996 - familiar with anatomy and physiology
Physical medicine and rehabilitation, P.T., L.M.T., and surgery coding
Skilled in automobile PIP billing
*References available upon request.[/size]
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