Wiki DME for podiatry and Humana

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Beverly Hills, FL
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We have had several claims deny for the KX modifier we are using when billing for items that would be billed as DME such as diabetic shoes & inserts. These plans for Humana are Medicare Replacement plans in the past these have paid now they are denying for incorrect modifier. Any help would be greatly appreciated.
 
When I bill my diabetic shoes and inserts to Humana I always put LT, RT, and KX modifier and it pays.. Were you using just KX without the left or right modifier?
 
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