nnordhaus
New
We are a Nephrology group and have been using the E/M 99212-99214 office/other outpatient when consult is ordered for a patient in observation status. One of our patients appealed because they received a bill for a copay and feel we used the wrong CPT because the patient was located in the hospital. The patient received a letter back from Blue Cross stating that we should have used a CPT from code set 99221-99233. Was there a changed we missed? Does anyone have any resource that would corroborate? I have not found anything through my searches.