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Wiki Ear Lavage 69209 & 69210 denying

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9
Location
Ridgeland, SC
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An internal medicine office I work with have always billed an E/M with CPT 69209 or 69210 if an ear lavage is performed. Recently, all 69209 are being denied. Are there any new guidelines that I am unaware of? Are others getting these denials? It's mostly Medicare or Humana.

Example: 99214-25
69209- 2 units is bilateral (this is what previous guidelines stated for Medicare)

Thank you!
 
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