Wiki Experienced Family Practice E/M Coder

[youngmichelle07@gmail.com]

Seeking a full-time remote or local (Fort Mill, Rock Hill SC; Pineville, Charlotte NC) position. Michelle Young 1120 6th Street Lancaster, SC 29720 (803) 448-9728 youngmichelle07@gmail.com

AAPC Certified and detail-oriented with extensive knowledge of Medicare LCDs and NCDs, various commercial health plans, and medical terminology. Efficient and adaptable professional with a 20-year healthcare background.

Experience

April 2007 – Present Patient Services Specialist, Shiland Family Medicine Atrium Healthcare In my current role I function as a PSS and Medical Records clerk. Scan pertinent documents to patient EHRs Process Release Authorizations Adhere to all HIPPA rules and regulations Maintain a high level of confidentiality with PHI Educate staff on privacy issues and rules quarterly Resolve Epic Workqueue claim edits in a timely manner Assist office manager by researching billing issues Answer insurance, coding questions for providers and other staff Order office supplies, adhere to and maintain supply budget Fill-in as needed for live answer, front desk, and referrals

Patient Accounts Representative, Shiland Family Medicine Atrium Healthcare Entered all CPT and diagnosis codes into IDX in a timely manner for billing Reviewed and corrected claim errors to facilitate processing Discussed and resolved billing issues with patients Stayed abreast of insurance billing and coding changes and communicated such to office manager and providers Educated front staff on insurance marketplace plans and other health plan changes Balanced deposits and credit card payments Maintained daily deposit log Ran end of the month reports Effectively reduced claim denials and bad debt

Education

August 2008 - June 2010 Healthcare Management, Winthrop University

Skills

Extensive knowledge of HIPAA Extensive knowledge of Medicare LCDs and NCDs Excellent time management skills

Strong problem-solving skills Excellent written and spoken communication skills Excellent attention to detail

Activities
Coordinate team-building activities for the office to improve over-all morale. Decorate the office in creative, yet acceptable ways. Volunteer for Heart of a Champion and other outreach activities.