We are getting these same denials! Humana told us: According to our policy, which is based on the National Correct Coding Initiative Policy Manual, when an Evaluation and Management (E/M) service is reported on the same day as a global XXX procedure code, the E/M service is payable only if it is a significant and separately identifiable service. To be separately reportable, the physician must perform a significant and separately identifiable E/M service on the same day of service. I would say in this case the definition of “global” here just means that the service is billed for the global service, as opposed to being billed for just a component of the service (i.e technical component or professional component). I would also say that “procedure” just means any service. It does not need to be a surgery to be considered a procedure. A lab test can be considered a procedure."
I do not feel that it is correct to bill our E/M services with modifier 25 as all other payers, including Medicare, reimburse these claims. It's also hard to find exact policies to send to Humana for rebuttal. It seems Humana always has system edits that are incorrect which result in incorrect denials