The service for office visits with POS 02 has to be performed with interactive audio and video in order to bill.I am looking at the Medicare Telehealth Visits 99201-99215 with POS 02 telecommunications is used in the verbiage and I need to know detail description of telecommunications for this purpose.
G2012 is POS 11 as per Barbara's previous VERY helpful summary.To clarify, for Medicare - if the provider and patient communicate through telephone only (no visual component) it is appropriate to report G2012 with required consent and time spent documented for established patients only. Is the place of service 02 or 11? Thank you -
It just stated rejection code 96, Non-covered charge(s). I billed it with POS 02, but realized that the description of "02" is specifically "telehealth." I am re-billing with the pos 11.I know some people have had denials stating it's not a covered telehealth service because they are using POS 02 instead of POS 11. NGS Medicare has definitively stated G2012 is POS 11. I have heard secondhand that some Medicare carriers want POS02, but I have not seen it personally. And some commercial carriers are just making up their own rules.
What is the exact denial?