In our pre- ICD-10 experience with Tricare (ICD-9) we received several correspondence asking for a screening code. When we would call the rep would say they wanted to know what we were screening for. This would even be in situations where the patient presents with pain and is diagnosed with a fracture. After battling with them for a while they finally stated in their correspondence that we should be using ICD-9 code V82.89.We called BC/BS today and they are going to reprocess- said it was processed incorrectly. But when we called on the Tricare denial they stated we need another diagnosis on the claim along with the Z00.00 which does not make sense to me.