jliving77
Networker
I am trying to explain the rules of incident to billing to the medical staff and scheduler at my clinic and I am running into conflicting explanations on this rule.
An article I found at http://aafp.org states "Although some local carriers also require the physician to see established patients each time they present with a new symptom national Medicare policy does not require this."
The conflicting information I am seeing comes from the AAPC which states "New patients, or those with a new problem, cannot be seen incident to." I know that new patients cannot be seen but what I need to verify is if an established patient has a new issue, and we can only schedule with a non-contracted provider, is that provider allowed to determine how to treat that patient's problem? This also presents a problem as such that the scheduler may not know why the patient needs to come in. They don't ask clinical questions and the patients may also not be comfortable discussing this with them.
Can anyone tell me what they do in their office or tell me where I can find more material on this? I would like to give the staff the information as soon as possible as we have an issue with new patients continuing to be scheduled with the non-contracted providers even though I have told them many times not to do that!
Thanks much,
Jennifer
An article I found at http://aafp.org states "Although some local carriers also require the physician to see established patients each time they present with a new symptom national Medicare policy does not require this."
The conflicting information I am seeing comes from the AAPC which states "New patients, or those with a new problem, cannot be seen incident to." I know that new patients cannot be seen but what I need to verify is if an established patient has a new issue, and we can only schedule with a non-contracted provider, is that provider allowed to determine how to treat that patient's problem? This also presents a problem as such that the scheduler may not know why the patient needs to come in. They don't ask clinical questions and the patients may also not be comfortable discussing this with them.
Can anyone tell me what they do in their office or tell me where I can find more material on this? I would like to give the staff the information as soon as possible as we have an issue with new patients continuing to be scheduled with the non-contracted providers even though I have told them many times not to do that!
Thanks much,
Jennifer