Wiki J2785 Denied needs modifier

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J2785 Denied needs modifier. United and now Humana is denying for modifier. This is done in office. Do we use JZ modifier?
 
I am confused. I have the CMS MCR policy manual fact sheet and medicines with indicator N or N1 do not need these modifiers per their FAQ. I also have the list of drugs that should have these modifier(s), but J2785 is absent from the list. humana and UHC are denying us as well.
 
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