Tammy L. Eanes
Highlights of Qualifications
• Highly dependable, punctual and efficient.
• Supportive team worker; committed and responsible.
• Able to prioritize workload and meet deadlines with minimal supervision.
• Committed to quality customer service.
Relevant Experience
Customer Service
• Handled a high volume of calls (300/day);
• Answered customer complaints, questions, and billing questions;
• Greeted customers;
• Assisted customers with registration
Administrative Support
• Processed a large volume of daily mail;
• Sent out information packages, composed routine correspondence;
• Provided secretarial support for the Office Manager;
• Knowledge of CPT, ICD-9 Coding; Medical Insurance billing and posting payments, and Insurance follow ups
• Obtaining Prior Authorizations and Insurance verifications
• Maintained Manager duties in her absence
• Handles cash credit card transactions; balanced at the end of the day;
• Conducted inventory, worked over-time as required;
• 13 years experience in the Medical field and Administrative field.
Computer Expertise
• Used Word Perfect 6.0 (Windows) and Microsoft Word on a Dell PC to generate correspondence;
• Used Microsoft Works and Word to generate spreadsheets and correspondence.
• Used Front Page to build Web pages.
• Excel to keep track of correspondence.
Employment History
1998- Aug. 2002 Medical Office Associate II, Carilion Family and Internal Medicine, Martinsville, VA 24112
Aug. 2002- April 2003 Medical Office Associate II, Carilion Surgical Care,
Rocky Mount, VA
April 2003- Aug. 2004 Medical Office Associate II, Ahmad T. Hag M.D.
Martinsville, VA 24112
Aug. 2004-May 2005 Medical Office Associate II- Carilion Medical Associates, Martinsville, VA 24112
May 2005-present Accounts Receivable/Coding Specialst- Piedmont Triad Family Medicine, PA , Kernersville, NC 27284
Education and Training
1996 General Learning Diploma, Bassett High School
2001 Certified Nursing Assistant Certificate, Patrick Henry
Community College
1996-2000 Information Systems Technology, Patrick Henry
Community College
References
References available upon request.
Highlights of Qualifications
• Highly dependable, punctual and efficient.
• Supportive team worker; committed and responsible.
• Able to prioritize workload and meet deadlines with minimal supervision.
• Committed to quality customer service.
Relevant Experience
Customer Service
• Handled a high volume of calls (300/day);
• Answered customer complaints, questions, and billing questions;
• Greeted customers;
• Assisted customers with registration
Administrative Support
• Processed a large volume of daily mail;
• Sent out information packages, composed routine correspondence;
• Provided secretarial support for the Office Manager;
• Knowledge of CPT, ICD-9 Coding; Medical Insurance billing and posting payments, and Insurance follow ups
• Obtaining Prior Authorizations and Insurance verifications
• Maintained Manager duties in her absence
• Handles cash credit card transactions; balanced at the end of the day;
• Conducted inventory, worked over-time as required;
• 13 years experience in the Medical field and Administrative field.
Computer Expertise
• Used Word Perfect 6.0 (Windows) and Microsoft Word on a Dell PC to generate correspondence;
• Used Microsoft Works and Word to generate spreadsheets and correspondence.
• Used Front Page to build Web pages.
• Excel to keep track of correspondence.
Employment History
1998- Aug. 2002 Medical Office Associate II, Carilion Family and Internal Medicine, Martinsville, VA 24112
Aug. 2002- April 2003 Medical Office Associate II, Carilion Surgical Care,
Rocky Mount, VA
April 2003- Aug. 2004 Medical Office Associate II, Ahmad T. Hag M.D.
Martinsville, VA 24112
Aug. 2004-May 2005 Medical Office Associate II- Carilion Medical Associates, Martinsville, VA 24112
May 2005-present Accounts Receivable/Coding Specialst- Piedmont Triad Family Medicine, PA , Kernersville, NC 27284
Education and Training
1996 General Learning Diploma, Bassett High School
2001 Certified Nursing Assistant Certificate, Patrick Henry
Community College
1996-2000 Information Systems Technology, Patrick Henry
Community College
References
References available upon request.
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