We went on eClinicalWorks in August. Very much regret it. Was used to Misys/Allscripts, so this was a big change. Reports in eCW do not balance. Everything hinges on 'Claims'. There isn't anywhere to place notes unless they are on the claim. Providers look at the Office Visit schedule, yet clerical staff has to use Resource Schedule. There isn't anywhere to put Provider meetings outside the office where the provider can see them. It isn't user friendly. The trainer sent in the beginning was too green to be out training, therefore, you had to pay for additional training. (We actually paid for two more trainings!) We had used Misys EMR, so my opinion isn't based on eCW being our first EHR. We are ob/gyn, so we have our own idiosyncrasies. Good luck in making the right choice! Even when doing your homework, there are still surprises!
Teresa Keith, CPC
North Georgia Women's Center
