patricebrodnax@yahoo.com
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QUALIFICATIONS SUMMARY
Medical/Clerical professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, discreet and committed to superior accuracy. Detail-oriented and resourceful in completing projects; able to multi-task effectively.
CAPABILITIES
• ICD-9 Coding
• CPT Coding
• HCPCS Coding
• Surgical & Lab Coding
• Medical Terminology
• Patient Scheduling
• Medical Records
• Microsoft Office
• Accounts Payable/Receivable
• Multi Line Phone System
• Office Equipment Operation
• Problem Solving
• Meditech
• Release of Information
EDUCATION
Pinnacle Career Institute, Kansas City, MO
Associates of Occupational Studies: Health Information Technician, October 2011
Certification: CCA Anticipated December 2011
Pinnacle Career Institute, Kansas City, MO
Associates of Occupational Studies: Medical Billing and Coding, May 2010
Certification: NRCCS, December 2010
Southside Virginia Community College; Alberta, VA
Major: Administrative Support Technology
June 2008 (32 Credit Hours)
EXPERIENCE HIGHLIGHTS
Externship (60 Hours)
Halifax Regional Medical Center
• Scanned release of information on patients
• Assembled patient emergency room files
• Used Meditech to accurately pull patient records
• Scanned EKG results in system
Administrative Support
• Developed and implemented daily work flow plan ensuring all tasks were accomplished
• Maintained employee timesheet and attendance records
• Assisted in general accounting functions
Customer Service & Reception
• Able to communicate professionally and adapt in all interactions with clients and co-workers
• Answered multi line phone system while greeting clients to ensure quality customer service
• Enrolled students and maintained all records accurately
Supervision & Training
• Trained and supervised new staff members
• Ensured all students and supervisors worked together accomplishing best education for tax preparers
• Accessed system to track each individual's educational milestones
EMPLOYMENT HISTORY
Assistant Office Manager/ Tax Advocate, Jackson Hewitt Tax Service; Lawrenceville, VA 2004-Present
Pharmacy Technician in Training, Rite Aid; Lawrenceville, VA 2007-2008
Security Officer, SFI Inc.; Richmond, VA 2006-2007
Sales Consultant/ Road Service Coordinator, AAA Carolinas; Roanoke Rapids, NC 2005-2006
Professional References Available Upon Request
Medical/Clerical professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, discreet and committed to superior accuracy. Detail-oriented and resourceful in completing projects; able to multi-task effectively.
CAPABILITIES
• ICD-9 Coding
• CPT Coding
• HCPCS Coding
• Surgical & Lab Coding
• Medical Terminology
• Patient Scheduling
• Medical Records
• Microsoft Office
• Accounts Payable/Receivable
• Multi Line Phone System
• Office Equipment Operation
• Problem Solving
• Meditech
• Release of Information
EDUCATION
Pinnacle Career Institute, Kansas City, MO
Associates of Occupational Studies: Health Information Technician, October 2011
Certification: CCA Anticipated December 2011
Pinnacle Career Institute, Kansas City, MO
Associates of Occupational Studies: Medical Billing and Coding, May 2010
Certification: NRCCS, December 2010
Southside Virginia Community College; Alberta, VA
Major: Administrative Support Technology
June 2008 (32 Credit Hours)
EXPERIENCE HIGHLIGHTS
Externship (60 Hours)
Halifax Regional Medical Center
• Scanned release of information on patients
• Assembled patient emergency room files
• Used Meditech to accurately pull patient records
• Scanned EKG results in system
Administrative Support
• Developed and implemented daily work flow plan ensuring all tasks were accomplished
• Maintained employee timesheet and attendance records
• Assisted in general accounting functions
Customer Service & Reception
• Able to communicate professionally and adapt in all interactions with clients and co-workers
• Answered multi line phone system while greeting clients to ensure quality customer service
• Enrolled students and maintained all records accurately
Supervision & Training
• Trained and supervised new staff members
• Ensured all students and supervisors worked together accomplishing best education for tax preparers
• Accessed system to track each individual's educational milestones
EMPLOYMENT HISTORY
Assistant Office Manager/ Tax Advocate, Jackson Hewitt Tax Service; Lawrenceville, VA 2004-Present
Pharmacy Technician in Training, Rite Aid; Lawrenceville, VA 2007-2008
Security Officer, SFI Inc.; Richmond, VA 2006-2007
Sales Consultant/ Road Service Coordinator, AAA Carolinas; Roanoke Rapids, NC 2005-2006
Professional References Available Upon Request
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