Medicare Medicaid Dual Coverage and Birth Control

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Can someone help me with the billing for IUDs for patients that have Medicare primary and Medicaid secondary. When Medicare denies, Medicaid is denying as non-covered but it's supposed to be a covered service under Medicaid. Our billing office is then turning those denied charges to the patient. We're talking about $1500 bills. Any tips on getting these paid would be appreciated.
 
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