I work in a hospital outpatient department. The clinic and infusion site are in the same building, however the clinic operates under two umbrellas-hospital and their main clinic. The infusion side is hospital.
My scenario is this...have a patient who is seen in the clinic by one physician, the patient is then sent over to the infusion side to receive chemo, has a reaction, and then the NP is called over by one of the infusion nurses to evaluate. Both the doctor and NP documented their visits with the patient. I have been informed we are unable to charge two clinic visits on the same day, but I feel we are missing charges in situations such as this.
My scenario is this...have a patient who is seen in the clinic by one physician, the patient is then sent over to the infusion side to receive chemo, has a reaction, and then the NP is called over by one of the infusion nurses to evaluate. Both the doctor and NP documented their visits with the patient. I have been informed we are unable to charge two clinic visits on the same day, but I feel we are missing charges in situations such as this.