Chill74
Contributor
I have several claims on hold due to NDC number invalid or missing. The NDC number is there so I am at a loss as to what they are wanting. Any help or suggestions are welcome.
this is an example ; 00085-4320-01The NDC number must be 11 digits and the zeros must be in the correct 5-4-2 segment in order for the number to be valid. The payers also require the correct quantity and unit of measure. Your Medicaid plan probably offers a document on how to do this, or if you can provide one of the numbers you are submitting along with the name of the drug, perhaps we could validate it for you.