Wiki Nutritional counseling billing

[Michelle07131962]

I am receiving denials on billing Highmark Blue Shield. Is there anyone else having this issue or can someone
help me with this issue? I am billing code 97802 for initial visits and 97803 for follow-up sessions.

 

[thranowski]

What are the denial reasons listed on the EOB?

 

[Michelle07131962]

Thank you for responding, much appreciated!
N95 This provider type/provider specialty may not bill this service
CO170 Payment is denied when performed /billed by this type of provider. Note: Refer to the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF), if present
A5906 Which is a bundling code.
I cannot find any more specific information regarding the remarks or the loop 2110.

We have always billed these two codes, so I am not sure what codes they would be bundled with. We do not and cannot bill E & M codes, as far I know.

Thank you in advance for any help/guidance in this matter.
Michelle