LoriW123
New
What should I do if the company I work for does not send a refund of overpayment of copay/deductible/coinsurance to the patient?
The only time a refund is sent to a patient is if they call and request it. Otherwise we post an adjustment and just kind of ignore it.
The only time a refund is sent to a patient is if they call and request it. Otherwise we post an adjustment and just kind of ignore it.