I need help explaining to some mental health providers that have been allowing their patients to not use their insurance even through all of them are contracted with those insurance companies. I tried to explain to them that for the insurances they are contracted with they can't do that. I contacted the insurance companies and they gave me the location in the contract it has that information but now these providers think it is still OK because the contract was very vague and not specific. Can anyone out there help me in finding more specific information that isn't so vague on this issue?? Thankfully I didn't take these providers on as billing clients but I would like to get this clarified for them to try to keep them out of trouble. THANKS VERY MUCH!!