mstroy
Guest
A Client met all the criteria and requirements for receiving services through our program. The Client is a current Chemical Dependancy program Client; thus, eligible for Recovery Support services. The Client is a spouse of a current employee and our Director "denied" services to the Client based on the marital relationship to current employee?? There are no current Policy and Procedures in place indicating basis and/or just cause for "denying" services to employee or employee's family. There are other current/past instances of services being provided to employees and employee familes.
The involved treating providers approached the employee (based on supervisor status, and in accordance with chain of command) to address this issue. The employee/supervisor discussed the issue with the Director and the Director wrote the providers up for Privacy and Ethical violations?? All of the proper and appropriate processes were followed and documentation in place supporting Client eligibility for services provided by [said] providers.
The Client's treatment was discussed inappropriately and out of context with "personal" opinions and judgements being verbalized and labeled by the Director.
PLEASE HELP!! I HAVE NO IDEA WHERE TO BEGIN WITH THIS ISSUE??
The involved treating providers approached the employee (based on supervisor status, and in accordance with chain of command) to address this issue. The employee/supervisor discussed the issue with the Director and the Director wrote the providers up for Privacy and Ethical violations?? All of the proper and appropriate processes were followed and documentation in place supporting Client eligibility for services provided by [said] providers.
The Client's treatment was discussed inappropriately and out of context with "personal" opinions and judgements being verbalized and labeled by the Director.
PLEASE HELP!! I HAVE NO IDEA WHERE TO BEGIN WITH THIS ISSUE??