Danielle
Contributor
Hello All,
We had a patient's primary state the patient had a $375 deductable and we were to write off the remaining balance. Then the secondary came back and paid $367.69, and the patient responsibility is $64.89. Do we only have the patient responsible for the difference between the primary allowables and keep the primary write offs, so pt bal $7.31, or should we make the patient responsible for $64.89 per the secondary insurance.
Thanks so much!!
Danielle
We had a patient's primary state the patient had a $375 deductable and we were to write off the remaining balance. Then the secondary came back and paid $367.69, and the patient responsibility is $64.89. Do we only have the patient responsible for the difference between the primary allowables and keep the primary write offs, so pt bal $7.31, or should we make the patient responsible for $64.89 per the secondary insurance.
Thanks so much!!
Danielle