Wiki Telehealth Provider Location

mab2480

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Does anyone know if it's mandatory for the provider to document that they are in the same state as the patient during a telehealth visit? We're having providers just state "at home" for their personal location and that seems sticky. What if they have a home in Florida and the patient is in Connecticut? I'm looking for concrete guidance saying yes they have to at least say they're within the same state and I haven't been able to find anything.
 
Hi there, you're going to need to look at your state's telehealth laws. Your state medical society can likely provide some quick answers.

As a general rule the provider must be licensed to practice medicine in the state where the patient is located. So if a provider who is licensed to practice in Connecticut has a telehealth visit with a patient who is located in Connecticut while the provider is at their home in Florida for the winter, that typically wouldn't be a problem.

https://telehealth.hhs.gov/licensure
 
I agree. Whether or not the clinician should be providing medical services in a state they are not licensed is up to legal and compliance. We are no longer under a public health emergency and all the temporary allowances are long gone. https://www.aafp.org/family-physici...dicine/legal-requirements-for-telehealth.html
We have a template where the provider indicates physically where they are (at home, office, hospital, etc.) and at least the state but are encouraged to put the city as well. It also has a radio button for the patient containing the same type of info. If the provider is located anywhere in the US and has a license for the state where the patient is located, you should be fine. They do not need to be physically in the same state.
 
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