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Wiki Transitional Care Management (TCM)

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KoBee

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Does anyone know if we can bill for TCM if the patient declines TCM services?
 
Hi there, can you provide a little more detail? Did the patient agree to receive TCM but refuse to communicate with the provider or something?
 
jkyles said:
Hi there, can you provide a little more detail? Did the patient agree to receive TCM but refuse to communicate with the provider or something?
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Outreach was done by clinical staff, while speaking with patient, the patient had already scheduled a follow up with PCP and declined TCM.
 
Thanks, got it. This isn't a billable TCM service. Even if the patient hadn't declined TCM the initial outreach is only part of the service.
 
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