Sandra Fender
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I am having a problem and hoping and praying I get some responces on this as I have a huge problem
I work for a PCP office, we are now billing for a sleep study company, the company comes to the office and sets up the machine and the patient takes it home to use for 3 nights. Now according to there billing sheet I am to bill 99211 for this service. The 1st problem is if they see the Dr the same day I can not bill 99211 and 99214 (example), 2nd is patient is getting charged 2 copays or and deductables, even if they come in a different day, rep says some offices don't charge the copay some do, some upcode (wrong They also feel that I should be billing the day they return the machine vs the day they go over the set up and the face to face...My biggest problem is the two E/M codes....HELP please, I don't even think there is a modifer that would work
I work for a PCP office, we are now billing for a sleep study company, the company comes to the office and sets up the machine and the patient takes it home to use for 3 nights. Now according to there billing sheet I am to bill 99211 for this service. The 1st problem is if they see the Dr the same day I can not bill 99211 and 99214 (example), 2nd is patient is getting charged 2 copays or and deductables, even if they come in a different day, rep says some offices don't charge the copay some do, some upcode (wrong They also feel that I should be billing the day they return the machine vs the day they go over the set up and the face to face...My biggest problem is the two E/M codes....HELP please, I don't even think there is a modifer that would work