I also work for an independent laboratory that deals with UHC being ridiculous all the time. Let me check with the UHC specialist in my office and find out what I can. I'll get back to you soon.I work for an indepentdent lab that is out of network with UHC. They kicked us out of network a few years ago when the decided to consoldiate the lab network. In November, we have began seeing denials for M50 missing, incomplete, or invalid revenue code (s) associated with a claim. Is there anyone else who is experiencing these types of denials with UHC and have any suggestions? We have sent medical records, reconsiderations, and a claim projects.
I have and they would only say the claim was processed incorrectly and they would reprocess it, but would not tell me what the issue was on their end.Have you spoken with Optum or only UHC?
Have you had a chance to ask about this? We're having the same issues at my lab.I wasn't able to ask the UHC specialist at work, and then I completely forgot about it. Sorry guys. She's off right now, but when she's back, I'll set a reminder to ask.