My PMS vendor is telling me they need documentation from CMS or some other insurance carrier stating a provider is not permitted to white anything out on a HCFA.
The problem we have with the PMS vendoe is they do not include the primary carrier adjustment to the payment and when we submit a claim to the secondary carrier we have to mark through the numbers to reflect the true about the secondary carrier balance is.
We do include a copy of the EOB with each secondary claim
Thank you for your help!
The problem we have with the PMS vendoe is they do not include the primary carrier adjustment to the payment and when we submit a claim to the secondary carrier we have to mark through the numbers to reflect the true about the secondary carrier balance is.
We do include a copy of the EOB with each secondary claim
Thank you for your help!