Practice Management:
Wait for New Insurance Card for Name Changes
Published on Thu May 07, 2026
Question: A patient came in and announced that they’d gotten divorced and asked front desk staff if they could please change their name on our office records. My colleague said sure (the patient seemed happy/relieved, like they were eager to turn over a new leaf), but I’m worried about denials. Who’s right? Maine Subscriber Answer: You’ll be courting denials and [...]