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Hi,
I have a claim with KanCare Aetna Better Health Insurance. We billed procedure codes 87801, 87481-XU, and 87661-XU. The insurance processed and paid for procedure code 87801, but denied codes 87481-XU and 87661-XU, stating that the services were included in procedure 87801. I contacted the insurance for clarification, and the representative confirmed that the denial was in line with cms.gov policy, as the submitted procedure codes are not supportable. So please review
I have a claim with KanCare Aetna Better Health Insurance. We billed procedure codes 87801, 87481-XU, and 87661-XU. The insurance processed and paid for procedure code 87801, but denied codes 87481-XU and 87661-XU, stating that the services were included in procedure 87801. I contacted the insurance for clarification, and the representative confirmed that the denial was in line with cms.gov policy, as the submitted procedure codes are not supportable. So please review