Melissa Zeitz
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Is it ok to use a non-face-to-face prolonged care code for 30 min+ spent in addition to a phone code 99443 (30 minutes)? I thought this code set was for services on a date prior or subsequent to the visit. Non face-to-face prolonged services (CPT codes 99358‒99359) The codes may be used to represent time spent (30 or more minutes) reviewing extensive medical records on a date prior or subsequent to a new patient encounter; an entry in the medical record should describe this activity and the time spent. Documentation for 99358‒99359 should always include reference to the face-to-face service that supports the medical necessity for the non-face-to-face service.
99443 Telephone evaluation and management service by a physician or other qualified health care professional who may report evaluation and management services provided to an established patient, parent, or guardian not originating from a related E/M service provided within the previous 7 days nor leading to an E/M service or procedure within the next 24 hours or soonest available appointment; 21-30 minutes of medical discussion
99443 Telephone evaluation and management service by a physician or other qualified health care professional who may report evaluation and management services provided to an established patient, parent, or guardian not originating from a related E/M service provided within the previous 7 days nor leading to an E/M service or procedure within the next 24 hours or soonest available appointment; 21-30 minutes of medical discussion