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Wiki A6 490 rejection by clearinghouse for BCBS advantage plan

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notatthebeach@gmail.com

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Montgomery, AL
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Hi!!! I have recently been hired on to help with cleaning up one of my clients aging and clearinghouse rejections. I am running across one that is stumping me. The payor is BCBS of AL Medicare Advantage. It is for a wellness check up and I am getting a clearinghouse rejection code of A6: 490. Rejected for missing information: Other procedure code for services rendered.

I am new to family practice. I have done Medicare in the past for several other specialties. I have tried looking it up and I can't find a definitive answer anywhere on how to fix this.

Please help if you can. I really appreciate it!!!!
 
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