Billing H0023 for Medicaid

aashbrook

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The Dalles, OR
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I am wanting to know if you could use H0023 more than once for a member specifically if you were trying to engage them. For example: you had an open group (non-billable) to provide education, support, etc. but it is not designated for established clients in an agency. What if a person comes more than once but is not ready to start treatment. Could we use this code over and over again until they are ready for treatment?

H0023 – Behavioral health outreach (planned approach to reach a targeted population), per encounter
Behavioral health outreach is a service targeting specific, at-risk individuals in a given population who are in need of assistance with mental health issues. This may include mobile teams that contact at-risk individuals in the home, centers in which individuals can drop-in and obtain information regarding mental health treatment or social services, or other various methods of contact that are not represented by a more specific code. This service may be delivered telephonically.
 

eweber16

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I'm sure it depends on your state's Medicaid program, but here in CO, our state has listed the following example activity in regards to outreach with code H0023: "Initiating non-threatening conversation and informally identifying need for behavioral health services, with repeat contact over time in an effort to engage an individual into services."

Hope this helps!
 
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