GinaLea77
Guest
Hi All,
We are an oral surgery practice. We billed our patient's medical plan for the services below. Blue Cross paid on the 21210 but denied the 20680 stating "Service is incidental to the primary service code. Payment is included in the allowance for the primary service. The coding practice utilized is inconsistent with the current coding protocol. You should not bill the patient for the balance resulting from your coding practice. Patient has been notified."
21210 - Bone Graft
20680 - Dental Implant Removal
According to KnowledgeSource, formerly Code Correct, the submission is valid. What am I missing?
Thank you.
We are an oral surgery practice. We billed our patient's medical plan for the services below. Blue Cross paid on the 21210 but denied the 20680 stating "Service is incidental to the primary service code. Payment is included in the allowance for the primary service. The coding practice utilized is inconsistent with the current coding protocol. You should not bill the patient for the balance resulting from your coding practice. Patient has been notified."
21210 - Bone Graft
20680 - Dental Implant Removal
According to KnowledgeSource, formerly Code Correct, the submission is valid. What am I missing?
Thank you.