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Cerumen removal (69210) and Audiometry/hearing test done at a well visit (92552)

jmeyer

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I keep receiving denials for billing 69210 (impacted cerumen/ear wax removal) and 92552 (Hearing test done as part of a routine well visit). Excellus says these two codes cannot be billed together. Has anyone dealt with this? The hearing test does not have a charge, since it is bundled with the well visit charge. However I believe it still needs to be reported. Any tips on how to deal with this so we can get paid for the Cerumen removal? Thanks!
 
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