Cigna Healthspring paying all anesthesia claims wrong

rhatcher

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Is anyone else having problems with Cigna Healthspring (Alabama) underpaying all of the Medicare anesthesia claims? When appealed, they come back and pay correctly.
 
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Chattanooga, TN
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Anesthesia claims

Is anyone else having problems with Cigna Healthspring (Alabama) underpaying all of the Medicare anesthesia claims? When appealed, they come back and pay correctly.
Yes! We have had the exact same problem. Has anyone figured out what's happening? Every time I call they have no clue why our claims are processed that way.
 

dcrumpton

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"This issue ended up being a global issue across many networks so I added your issue to their list that are in the process of being worked."

Yes this is the most recent update from my provider rep with Cigna Healthsprings. I suggest contacting your provider rep to make them aware it is also an issue in your area.
 
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