37631 Rowley Court
Palmdale, CA 93552 Phone 661-305-1843
E-mail otanoandrea@yahoo.com
Andrea L. Otano
Skills Billing, Coding, Customer Service, Typing 55 wpm, Filing, Computers, Machine Transcription, Word, Excel, Ez-Cap, NexGen, Data Entry, Phones, Correspondence, Insurance Verifications, New Patient Admitting, Appointment Scheduling, Claims Processing, Benefits Administration, CPT, ICD9, HCPCS, Self Starter, Excellent Communication skills,
Certification
AAPC ? COC-A ? Certified Outpatient Coder
Soon to be AAPC Certified Professional Biller
CPR Certification
First Aid Certification
Employment 08/26/2014 ? 09/29/2014 Rose International
Temporary Data Entry Clerk ? Kaiser Permanente
My duties included Data Entry, Filing, and Answering Phones and other duties as needed.
06/24/2012 ? 06/02/2014 Centric Medical Management Palmdale, CA
Office Assistant ? Collection Agency
My duties included typing, filing, copying, scanning documents, Preparing and serving legal documents. Keeping up with the hearing calendar, preparing and serving legal exhibits for trials on a weekly basis. Answering phones, obtaining adjuster information from insurance companies and other duties as needed.
07/27/98 ? 03/23/2012 High Desert Medical Group Lancaster, CA
Patient Services Associate ? Urgent Care 11/08 ? 03/12
I was responsible for interviewing and registering patients to be seen in the urgent care. Duties included data entry, updating patient information, verifying insurance and collecting copays as well as new patient admitting scheduling appointments and problem solving for patients as needed
.
Lead Benefits Coordinator ? Claims 12/01 ? 11/08
As a lead benefits coordinator I was responsible for leading our team of benefits coordinators. I trained them to build benefit tables in our ez-cap system and how to interpret benefits for PacifiCare, Secure Horizons, HealthNet, Blue Shield, Aetna, Blue Cross, Cigna, Scan, and United Health using the CPT, ICD9, and HCPCS coding and diagnosis books. Other responsibilities included writing and presenting the benefits department employees with their 90-day and yearly reviews. I also worked overtime processing claims for the claims department.
Patient Services Associate ? Internal Medicine 07/98 ? 12/01
I was responsible for registering and scheduling appointments for patients in our internal medicine department. Duties included data entry, new patient admitting, verifying patient information as well as insurance. This also included getting authorizations from insurance company?s, confirming appointments, and collecting patient copays.
Education 2015 AAPC Utah
Certified Professional Biller & Coder
1996 Glendale Career College Glendale, CA
Medical Assistant Front and Back Office
Perfect Attendance Award
4.0 Grade Point Average
1987 Catherine College Burbank, CA
Executive/Legal Secretary Degree
Student of the Month Award
Perfect Attendance Award
Palmdale, CA 93552 Phone 661-305-1843
E-mail otanoandrea@yahoo.com
Andrea L. Otano
Skills Billing, Coding, Customer Service, Typing 55 wpm, Filing, Computers, Machine Transcription, Word, Excel, Ez-Cap, NexGen, Data Entry, Phones, Correspondence, Insurance Verifications, New Patient Admitting, Appointment Scheduling, Claims Processing, Benefits Administration, CPT, ICD9, HCPCS, Self Starter, Excellent Communication skills,
Certification
AAPC ? COC-A ? Certified Outpatient Coder
Soon to be AAPC Certified Professional Biller
CPR Certification
First Aid Certification
Employment 08/26/2014 ? 09/29/2014 Rose International
Temporary Data Entry Clerk ? Kaiser Permanente
My duties included Data Entry, Filing, and Answering Phones and other duties as needed.
06/24/2012 ? 06/02/2014 Centric Medical Management Palmdale, CA
Office Assistant ? Collection Agency
My duties included typing, filing, copying, scanning documents, Preparing and serving legal documents. Keeping up with the hearing calendar, preparing and serving legal exhibits for trials on a weekly basis. Answering phones, obtaining adjuster information from insurance companies and other duties as needed.
07/27/98 ? 03/23/2012 High Desert Medical Group Lancaster, CA
Patient Services Associate ? Urgent Care 11/08 ? 03/12
I was responsible for interviewing and registering patients to be seen in the urgent care. Duties included data entry, updating patient information, verifying insurance and collecting copays as well as new patient admitting scheduling appointments and problem solving for patients as needed
.
Lead Benefits Coordinator ? Claims 12/01 ? 11/08
As a lead benefits coordinator I was responsible for leading our team of benefits coordinators. I trained them to build benefit tables in our ez-cap system and how to interpret benefits for PacifiCare, Secure Horizons, HealthNet, Blue Shield, Aetna, Blue Cross, Cigna, Scan, and United Health using the CPT, ICD9, and HCPCS coding and diagnosis books. Other responsibilities included writing and presenting the benefits department employees with their 90-day and yearly reviews. I also worked overtime processing claims for the claims department.
Patient Services Associate ? Internal Medicine 07/98 ? 12/01
I was responsible for registering and scheduling appointments for patients in our internal medicine department. Duties included data entry, new patient admitting, verifying patient information as well as insurance. This also included getting authorizations from insurance company?s, confirming appointments, and collecting patient copays.
Education 2015 AAPC Utah
Certified Professional Biller & Coder
1996 Glendale Career College Glendale, CA
Medical Assistant Front and Back Office
Perfect Attendance Award
4.0 Grade Point Average
1987 Catherine College Burbank, CA
Executive/Legal Secretary Degree
Student of the Month Award
Perfect Attendance Award