For coding accuracy, when it comes to E/M codes, my team uses Novitas' E/M Interactive Tool Sheet. If you google it, you will find it (the link for it is huge). As for productivity, if they are coding from scratch (meaning not using pre-coded claims and checking for accuracy) then I would recommend a goal of 30-50 a day. If they are coding claims that already are coded from the office and they are just basically cleaning them, then 130-150 should be a reachable goal.